we ‘love’ customers – your feedback


Every now and then we get awesome feedback from our customers. Here is a selection:

From Tasha via email on 13 Sept 2011:

Hi Neil,

thanks ever so much for keeping me up to date. It’s mum’s big ’6 0h’ on the 24th of this month and I desperately wanted something special that not only sums up the bond between mother and daughter, but something to remind her of where I spend 1/2 my life!! After purchasing an amazing silver ring from your Auckland store back in 2009, I’ve been looking for the perfect excuse to buy something again: both in person and from a distance, your customer service is exceptional – thank you!!!

With best wishes & many thanks,
Tasha

From Wendy in Christchurch via email on March 17th, 2011;

Hi Neil
Yes, I did receive the email from your website with the purchase receipt.  Thanks for your great service and we look forward to our new clock arriving!  We might just wait until these aftershocks settle down before mounting it on the wall just yet though!!

Feedback from Jens who shopped at Gusto & Grace;

‘ the necklace arrived this morning so will be a superb Christmas present. I received great service from you and also Rebecca who was exceptionally helpful and friendly over the phone – so i will definitely be back to buy more. Thanks and merry Christmas!’

And from Georgie via email;

‘Just a quick note of thanks for the email telling me about your online shop. With a very busy life and two young kids, going shopping is a very rushed experience these days and I’d forgotten how much I love your 277 shop and the positive experiences I’ve encountered there in the past. Thanks, Georgie’

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